Patient I need an appointment with a doctor.
AI workers for frontline healthcare
Handle more patient-contact work without adding pressure to your frontline team.
Auxilis workers carry out defined patient conversations, gather the information your service needs and complete approved actions — so routine work keeps moving while your team stays in control.
Defined workflows Tested conversations Auditable results
From patient conversation to completed action.
Patient interaction · in progress
I need an appointment with a doctor.
Of course. So the team can help, can I ask what it’s for?
I’ve had a cough for about two weeks — worse at night, and I’m a bit short of breath.
Thank you. I’ll pass these details to the team so the right person can review them.
A clear picture, ready for the team.
Structured triage note · for the responsible team
- Reason for contact Requesting to see a doctor
- What the patient described “A cough for about two weeks, worse at night; some shortness of breath”
- Screening questions Completed
- Next step Routed to the team for triage · no appointment booked
The worker presents the picture. A healthcare professional decides what happens next.
A proven model. A platform built for more.
Turn your patient pathway into a governed AI worker.
Jackie proves the model in primary care. Auxilis configures, tests and governs workers around the patient-contact work your service needs handled.
Jackie AI receptionist Sam Review coordination
Answers inbound patient calls, understands routine requests and completes or routes the approved next step.
81% of inbound call demand absorbed
Explore Jackie Contacts patients due an asthma or COPD review, gathers the service-approved information and coordinates the appointment where the pathway allows.
Explore Sam
Joe Treatment follow-up Carries out scheduled check-ins between specialist appointments and returns what the patient reports as a structured update.
Explore Joe
Robin Waiting-list coordinator Contacts patients on elective waiting lists, confirms who still needs to be seen and returns a clear status for each.
Explore Robin
Your pathway could define the next Auxilis worker.
Book a demoThe Auxilis platform
One governed foundation for every worker.
Configure a worker around the pathway, connect it to the service and run it with clear boundaries, human handover and auditable results.
Jackie Incoming patient requests Sam Review preparation Joe Treatment follow-up Robin Patient outreach Custom worker Configured for your pathway
The Auxilis platform
Built around your pathway Define what the worker asks, what it gathers, what it may do, and where it must stop.
Connected to your service Book, record, route or update in the systems your team already uses, across phone and text.
Governed in operation Tested before release, with human handover, monitoring and auditable results.
A completed action or structured record returned to the responsible team.
An approved pathway defines what the worker asks, what information it gathers, what actions it may complete, when it must stop, and when a person takes over.
Explore the platformLive results from Jackie
Measured results from two primary-care deployments.
Across two one-month reporting periods, Jackie handled more than 4,000 inbound calls, resolved nearly 2,000 end-to-end and returned more than 100 hours of reception call-handling capacity.
Busy rural GP practice
More than 2,000 calls handled in 30 days.
Jackie completed over 1,100 calls without reception involvement and returned more than 50 hours of call-handling capacity to the team.
Large multi-site GP practice
More than 50 hours returned in one month.
Jackie handled nearly 2,000 inbound calls while providing additional capacity during concentrated periods of demand.
Practice details have been withheld because these deployment studies are shared confidentially.
Already working with Jackie.
“Your product is so good. The practice manager called and she was so impressed. This is a game changer.”
“The impact can really be felt by the in-house team. A big thumbs up all around for Jackie!”
Governed from the first conversation
Safe by design.
Defined work and boundaries
Every worker is configured around agreed tasks, actions and limits.
Tested before release
Realistic scenarios are evaluated before changes enter a live service.
Reviewable conversations and actions
Every conversation, action and output can be reviewed and audited.
The worker presents the picture. A healthcare professional decides what happens next.
Connected to the systems each workflow needs
Explore integrations and governance - EMIS Web
- SystmOne
- Accurx
- Patchs
Start with one workflow
What patient communication should your team no longer have to carry?
See how an Auxilis worker could turn a defined pathway into completed work.