The platform

Different workers.
One governed foundation.

Jackie, Sam, Joe and Robin perform different jobs, but they are built on the same Auxilis platform. Every new worker inherits the shared conversation engine, protocol controls, integrations, testing infrastructure, audit trail and safety machinery.

Jackie Sam Joe Robin
Auxilis Platform
  • Conversation engine
  • Pathway controls
  • Phone and text
  • System integrations
  • Testing and monitoring
  • Audit trail

Phone and text

Support inbound, outbound and scheduled patient contact across the channels appropriate to the workflow.

Approved pathways

Control what the worker gathers, what it may do and when responsibility must return to a person.

Connected actions

Create structured records and complete approved work inside existing healthcare systems.

Human escalation

Route uncertain, concerning or out-of-scope interactions to the appropriate team with their context attached.

Governance and evidence

Maintain records of conversations, actions, workflow versions and escalation behaviour.

From pathway to deployed worker

Start with one job and one patient cohort.

  1. Define

    Agree the patient population, pathway, information requirements and intended outcomes.

  2. Configure

    Turn the approved pathway into a controlled conversation with defined actions and escalation boundaries.

  3. Connect

    Integrate the worker with the telephony, messaging and healthcare systems involved in the task.

  4. Validate

    Test the worker with realistic scenarios and clinical-safety oversight.

  5. Deploy

    Begin with a bounded cohort, measure performance and expand when the evidence supports it.

Integrations

Built to work inside existing systems

Auxilis workers complete approved actions and return structured records inside the telephony, messaging, clinical and operational systems teams already use — including EMIS Web, SystmOne, Accurx, Patchs and other form-based workflows.

Safety and governance

Human boundaries, clinical-safety controls and auditability

How workers stay within approved boundaries: defined escalation, simulation testing at volume and evidence recorded for clinical sign-off.

Take routine patient contact off your team’s day.

See how an Auxilis worker could handle a defined patient workflow, complete approved actions and bring in your team only when they are needed.

Meet the workers