For primary care
The patient-access work your front desk never gets on top of.
Auxilis builds governed AI workers around your practice’s own protocols. Jackie answers inbound patient calls in NHS primary care today. Sam prepares long-term-condition reviews and Robin keeps recalls current — the same proven model, applied to more of your pathways. Your team always makes the call on what happens next.
Answers inbound patient calls from first hello to a completed administrative outcome — an appointment booked, an approved form completed or a request routed to your team, recorded in your clinical system.
Measured at Park Street Surgery, a 7,500-patient GP practice in Liverpool.
Runs the structured conversation that prepares an asthma or COPD review for a clinician to assess — capturing symptoms, medication use and readings into a consistent record. Sam prepares the review; a clinician decides what happens next.
Explore SamContacts defined patient groups by personalised text with phone follow-up, confirms who still needs to be seen and returns a clear status for each patient — so recalls and outreach lists stay current without manual chasing.
Explore Robin“The impact can really be felt by the in-house team. A big thumbs up all around for Jackie!”
The worker presents the picture. A healthcare professional decides what happens next.
Start with one practice and one protocol.
See how an Auxilis worker handles a defined patient-access workflow for your practice — completing approved actions and bringing in your team only when they’re needed. Jackie is configured to your own protocol and validated with clinical-safety oversight.